Compliance

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Key point: The California attorney general announced a $2.75 million fine against a company for CCPA violations for failing to honor requests to opt out of the sale or sharing of personal information across all devices and services associated with consumer accounts.

On February 11, 2026, the California attorney general (AG) announced a settlement with a multiplatform entertainment company, resolving alleged California Consumer Privacy Act (CCPA) violations based on gaps in the company’s opt-out procedures. This is the second public CCPA enforcement settlement arising from the California Department of Justice’s 2024 investigative sweep of streaming services. This also is the largest CCPA settlement amount to date, and is roughly five times the amount of the first enforcement action and more than $1 million more than the prior largest settlement by the AG. These actions reflect an escalating enforcement trajectory as the AG and the California Privacy Protection Agency develop a body of precedent that increasingly functions as operational compliance guidance for businesses. Notably, every CCPA enforcement action to date has involved, in some way, the right to opt out and demonstrates that the AG’s expectations for what constitutes compliant opt-out implementation are becoming both more granular and more demanding with each successive action.

Key Points: California Attorney General Rob Bonta announced a sweep concerning so-called “surveillance pricing” or “algorithmic pricing” The AG highlights potential CCPA privacy violations tied to the use of individualized pricing models based on a lack of transparency and failure to comply with the CCPA’s “purpose limitation” principle. Other regulators are likely to follow suit — now is the time to assess and mitigate potential compliance and enforcement risks.

On January 27, 2026, California Attorney General (AG) Rob Bonta announced an investigative sweep focused on businesses that use consumer data to individualize prices for their goods or services. Bonta framed the issue as follows:

“Consumers have the right to understand how their personal information is being used, including whether companies are using their data to set the prices that Californians pay, whether that be for groceries, travel, or household goods. We need to know whether businesses are charging people different prices for the same good or service — and if they’re complying with the law.”

The California Department of Justice (DOJ) is issuing written inquiries to businesses with substantial online operations in the retail, grocery, and hotel industries that leverage individualized pricing. It is requesting certain information on this issue, including details about:

  • Companies’ use of consumer personal information to set prices.
  • Policies and public disclosures regarding personalized pricing.
  • Any pricing experiments undertaken by companies.
  • Measures companies are taking to comply with algorithmic pricing, competition, and civil rights laws.

This post summarizes the basis for the California DOJ’s investigatory sweep, how it intends to apply California Consumer Privacy Act (CCPA) requirements, and how businesses can prepare for and mitigate the risk of these inquiries and potential enforcement actions.

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Key point: Courts are split over whether use of the Meta Pixel to share URLs of videos users watch qualifies as disclosure of PII under the VPPA, even when they apply the same “ordinary person” test to nearly identical allegations.

Earlier this year, the Second Circuit joined the Third and Ninth Circuits in adopting an “ordinary person” standard to determine whether a defendant’s disclosure of information constitutes disclosure of personally identifiable information (PII) prohibited by the Video Privacy Protection Act (VPPA). Although this standard initially appeared more restrictive — and thus more favorable to defendants — than the “reasonable foreseeability” standard the First Circuit adopted in 2016, recent decisions by courts within the Second and Ninth Circuits have instead revealed a split in how district courts apply this test to nearly identical allegations, resulting in different outcomes on motions to dismiss.

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Key point: The California AG’s fifth CCPA-related enforcement action focuses on the CCPA’s right to opt out of sales/shares and on children’s privacy provisions and, with respect to the right to opt out, it should trigger businesses to reevaluate their procedures, especially as it relates to the treatment of account holders and mobile apps.

On October 30, 2025, the California attorney general (AG) announced a settlement with a streaming services provider[1] over violations of the California Consumer Privacy Act (CCPA). Pursuant to the proposed final judgment and permanent injunction, the company will pay a $530,000 fine and implement several injunctive relief requirements. According to the press release, the settlement arose from a 2024 investigative sweep of streaming services.

The complaint alleges two CCPA violations: (1) failure to provide easy-to-execute methods for consumers to opt out of the selling and sharing of their personal information; and (2) failure to provide sufficient privacy protections for children. Given that these are distinct issues, we will address them in two separate articles. This first article provides a brief background of the enforcement action, an analysis of the right to opt-out violations, and a summary of the injunctive relief requirements. The next article will analyze the children’s privacy violations.

Key point: The investigative sweep is part of a growing multistate approach to privacy enforcement actions.

On September 9, the California Privacy Protection Agency (CPPA) announced that it has initiated a joint regulatory sweep in collaboration with attorneys general (AG) from California, Colorado, and Connecticut. The sweep will target businesses’ compliance with legal requirements associated with recognition of opt-out preference signals (OOPS) and universal opt-out mechanisms (UOOMs) that consumers can use to exercise their right to opt out of online tracking technologies (i.e., targeted advertising, sales, or sharing).

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This article was republished on ALM’s Business Crimes Bulletin on September 30, 2025 and on Law.com on October 14, 2025.

Key point: Addressing the litigation and regulatory risks regarding tracking technologies requires a balanced approach between legal exposure and business impact, through a close and continuing collaboration between legal, technology, and business stakeholders.

U.S. companies face a massive wave of wiretapping law class action lawsuits and regulatory enforcement actions over online “tracking technologies.” Nearly every company with a website or app uses pixels, SDKs, cookies, session-replay technology, and chat/chatbot tools, putting them in the crosshairs. In California alone, plaintiffs have reportedly filed more than 1,800 lawsuits since 2022 under the state’s two-party consent wiretapping law (the California Invasion of Privacy Act (CIPA)). These laws carry statutory damages (e.g., up to $5,000 per violation under CIPA), which makes them an extremely attractive target for class action plaintiff attorneys. Plaintiffs’ attorneys have also issued thousands of demand letters, the settlement of which has helped build a war chest for funding further litigation.